Training
Our expert trainers tailor their approach to all technical skill levels, drawing on years of experience with diverse users to ensure every trainee fully leverages PrimeroEdge.
Flexible Training Options
Tailored Training Solutions for Every User
We offer conventional classroom, online, and webinar-style training methods to allow for a solution that best fits each customer’s needs.
Adaptive training options
An online help guide, Resources (previously called Amigo), provides in-depth instructions step by step.
Knowledgeable trainers who specialize in training initiatives.
Recorded webinars to help you study at your convenience.
Easy-to-schedule training broken down by module to avoid any confusion.
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Connect with Our Team for Training Assistance
Districts in implementation should contact their Customer Success Mentor to schedule online training. Established districts should reach out to our Solutions team for cost details before arranging training sessions.
How It Works
Training Options
Conventional Training
Our conventional training takes a classroom instruction approach, featuring stand-up instruction, individual trainee workstations, and multi-media presentations.
Online Training
PrimeroEdge offers online training for users who are limited in travel, or for small classes who would like to avoid organizing travel and meeting facilities.
Training Q&A
These live sessions are facilitated by a PrimeroEdge Customer Success Coach, who allows users to ask questions directly from their live data.
These sessions are ideally suited for follow-up training for state and district personnel. We discuss frequently asked questions and any in-depth questions that have popped up since the original training.
Live and Recorded Webinars
Online webinars offer similar benefits as online training sessions, but on a much larger scale. Because of their flexibility, school districts often take advantage of PrimeroEdge webinars.
All PrimeroEdge webinars are recorded and made available regularly. They are ideal for new and seasoned employees to use as refresher training throughout the year.
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Resources Training Tool
Resources, previously known as Amigo, our online help guide, offers step-by-step instructions to assist with tasks in PrimeroEdge. It guides you one step at a time, pausing for you to complete each action. Perfect for first-time users, new areas, or infrequent tasks, Resources makes navigation simple.
With smart search, Resources quickly find relevant words or phrases and start at your current step when you seek help. You can close the guide anytime when you're ready to proceed independently. Resources reduces ongoing training needs and cuts overall training costs after project completion.
